Are you a mom? Want to talk about mom things? Or talk about anything? Send me an email and lets chat! .

Thursday, November 6, 2008

Would giving good customer service kill you?

This one is directed to Jessica, the rude Wendy's clerk I get *every* time I go to my local Wendy's. I can't stand this girl. Maybe she's a really nice person, but she sucks as a server, or whatever they call themselves.

Her 'customer service' skills leave a LOT to be desired. Would it KILL her to stop talking to her co-workers while she takes my order? I'm not talking about a 20 minute, complex order. I'm talking about a TWO minute order (if that). I'm ordering dinner for TWO people. PAY ATTENTION. You don't need to yell back to your co-workers, or turn your head to talk to the person next to you. And when I pause for .2 seconds to decide on what kind of drink I want, that doesn't give you liberty to ask (very rudely) "are you done yet". No, I'm not done yet. If I was done, I would say "That's all, thank you".

I try to be as nice as I can to people in the food industry, because I know it can't be a pleasant job, but damn it if she didn't make it really hard for me. I wanted to be a nasty bitch to her!! Maybe next time she'll be a bit brighter (doubt it!)